The Avalon Promise for extra peace of mind

If you choose to pay for your funeral plan in instalments, you can benefit from the Avalon Promise. Avalon will still provide all the services included in your plan if you pass away before your plan is fully paid if:

  • You die as a result of an accident at any time

  • Your plan has been in place for 12 months for a UK plan or 18 months for one of our Europe plans

This means your loved ones won’t have to make up the difference for the cost of the services in the plan and can focus on celebrating your life, instead of worrying about finding the money to pay for your funeral.

Full Avalon Promise terms, conditions and exclusions can be found in the UK plan Terms and Conditions and Europe plan Terms and Conditions

 

How does the Avalon Promise work?

The Avalon Promise means that if you pass away before your funeral plan is fully paid for, you’ll still get the funeral services included in your Avalon plan if you pay in monthly instalments.

If you die as a result of an accident before you have finished paying for your plan, we will provide all the services in your plan and won’t ask your family or nominated representative to pay the remaining balance.

We will also deliver all the services in your plan if you pass away before your plan is fully paid once your plan has been in place for 12 months in the UK or 18 months for one of our Europe plans.

The Avalon Promise ensures your loved ones won’t have to find the money to make up the difference of the plan price. They will have one less thing to worry about and you'll get the funeral you wished for.

To be eligible for the Avalon Promise you will be over 18 years of age, paying for you plan over a period of 12 months or more and your plan must be fully paid by no later than your 80th birthday. The Avalon Promise commences after your plan has been in place for 12 months on our UK plans and 18 months on our European plans. If you don't keep up your payments your plan may be cancelled. Full terms, conditions and exclusions can be found in our plan Terms and Conditions.

To find out more about the Avalon Promise, read our Terms & Conditions for UK plans or EU plans, or speak to our friendly customer support team on 0161 486 2020.

 

 

The instalment illustration is calculated based on 5.2% Instalment Fee.

See our UK plans above or find out more about our expat funeral plans in Spain, Cyprus and Portugal.

Expat Funeral Plans

Does my plan include the Avalon Promise?

All our range of plans available today include the Avalon Promise if you choose to pay for your plan in monthly instalments.

Avalon Promise will provide all the services included in your plan if you pass away before your plan is fully paid if you die as a result of an accident at any time 

Once your plan has been in place for 12 months in the UK or 18 months for one of our Europe plans, as long as the instalment payments are all up to date and would have been paid by your 80th birthday, the Avalon Promise means we will provide the funeral services in your plan even if you die before you’ve finishing paying for it.

See our UK plan Terms and Conditions and Europe plan Terms and Conditions for full details.

 

If you are already an Avalon plan holder these plans include the Avalon Promise:

In the UK you’ll benefit from the Avalon Promise for the following funeral plans: Cremation Only, Direct Cremation, Cremation with Service, CelebrationStandardPlus or Premium, or a Build Your Own plan online, purchased on or after 1st January 2019 in the UK and you’ve chosen to pay over two years or more and keep your payments up to date.

In Europe you’ll benefit from the Avalon Promise for the following funeral plan: Expat Simple or Plus plan in Spain or Portugal, or an Expat Plan in Cyprus on or after 1st August 2021 and you’ve chosen to pay over two years or more and keep your payments up to date.

Why choose Avalon?

Award-winning funeral plan provider

Our plans are award-winning. We’ve been voted the 'Best Funeral Plan Provider' at the Personal Finance Awards every year since 2019. Not only that, but our Premium Plan is also Defacto 5* rated.

Avalon Promise for extra peace of mind

If you pass away before your plan is fully paid Avalon will still provide all the services in your plan once you’ve had your plan for 12 months in the UK or 18 months in the EU.

Rated excellent by our customers on Trustpilot

We have over 3,000 reviews on Trustpilot and are rated 'Excellent' by our customers. For over 25 years we’ve helped over 100,000 people feel reassured their funeral is planned and paid for.

Safe and secure

The money you pay for your plan is paid into an independently managed Trust and is held and safeguarded until the time it is needed to pay for the funeral. Avalon ensures that the Trust always has enough funds to provide the funerals of all our customers. But in the unlikely event that Avalon was to fail, the FSCS scheme guarantees to find an equivalent funeral plan replacement or financial compensation, which may be less than you paid in.

Local funeral directors

We work with local funeral directors to provide the funeral when the time comes. You can be sure that every one of the funeral directors in our network - 1,800 funeral directors in the UK and over 70 funeral directors in over 600 locations across Spain, Cyprus and Portugal - will deliver the high standards and personalised service you expect, and you and your family deserve.