Avalon promotion code terms and conditions


1.1 These are the Avalon Promotion Code terms and conditions (together with any relevant documents referred to in them, including our website avalonfuneralplans.com terms of use) set out the terms relating to the redemption of an Avalon ‘Promotion Code’ when you purchase an Avalon funeral plan (a plan).

1.2 The details of the promotional discount code will be set out in the description of the specific promotion and the relevant terms and conditions attached for individual promotions or offers.

1.3 Our standard terms and conditions of sale apply in respect of a plan order placed using a promotion code along with those that apply when you purchase a plan online through our website, during a pre-booked home visit appointment or telephone transaction.

1.4 Please read these terms and conditions carefully before confirming your plan purchase order. If you have any queries in respect of these terms, please contact us before purchasing a plan using a promotion code - You can print a copy of these promotion code terms and conditions for your reference.

1.5 By confirming your plan purchase order using the promotion code you are accepting these terms and conditions. We do not accept any terms outside of those that we have provided in respect of the purchase order using our promotion code discount online through our website, during a telephone transaction or home appointment purchase.

1.6 To the extent that there is any conflict or inconsistency between these terms and conditions and our Privacy Policy the following order of precedence will apply:

  • Privacy Policy
  • Product terms and conditions of sale
  • Promotion Discount Code terms and conditions
  • Website terms of use


2.1 How To Redeem The Promotion Code – You must use the promotion code when placing your order at the point of a plan purchase;

  • online
  • over the telephone
  • or during a pre-booked home appointment

Our promotions and offers have individual relevant terms that apply to the offers and these offers MAY NOT BE AVAILABLE ACROSS ALL CHANNELS OR FOR ALL PRODUCTS offered by Avalon.

2.2 Only one promotion code can be used per plan purchase order unless specified otherwise in the individual offer.

2.3 You cannot use a promotion code in conjunction with any other sales discounts or promotional offer unless the specific terms relating to the offers state that you can combine the promotion code with the specific offers.

2.4 The promotion code will expire on the date specified in the relevant terms relating to the individual promotion code offer, or before subject to availability of which we will notify consumers via the Avalon Funeral Plans website. A promotion code cannot be used outside of the specified dates advertised in a promotion.

2.5 Promotion codes have no cash redemption value and cannot be aggregated.

2.6 A promotion code can be redeemed against the current full price of any plan participating in the promotion code offer as advertised on our website www.avalonfuneralplans.com

2.7 Our standard terms and conditions in conjunction with our website terms of use apply in respect of all orders placed using a promotion code.



3.1 Our promotion code is open to UK mainland residents aged 18 and over.

3.2 Our promotion code is not offered to employees of the Avalon Trustee Company Limited or any subsidiary or affiliated company.



4.1 We have the right to vary, revise and amend these terms and conditions from time to time, including those that reflect changes affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and including changes in our website's capabilities.

4.2 You will be subject to the policies and terms and conditions of sale in force at the time when you redeem your promotion code, unless any change to those policies or these terms is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).

4.3 These Terms, their subject matter and their formation, are governed by English law. You and Avalon both agree that the courts of England and Wales will have exclusive jurisdiction. Should you be a resident of Northern Ireland or resident of Scotland your rights will be governed by the legal jurisdiction of your residency within those territories.



 5.1 You can find our Privacy Policy on our website.



You can speak to us about our promotion code on 0161 486 2020 or email us at info@avalon-trustee.co.uk. These terms are provided by Avalon Funeral Plans a trading style of Avalon Trustee Company Limited, registered in England No. 02836336. 




Terms and conditions for Avalon’s SMS Promotional Code

Our SMS Promotional Code offer is open to UK residents aged 18 and over and can be redeemed against the purchase of ONE of Avalon’s set funeral plans in the UK, being The STANDARD, The PLUS and PREMIUM purchased between 19th November and 30th November. Customers can use one Promotional Code per purchase either online directly from our website www.avalonfuneralplans.com or through the Avalon Direct Tele Sales channel. The Promotional Code is redeemable against either the full outright price of our funeral plan or instalment payments but cannot be used in conjunction with: other Avalon offers or promotions or Build Your Own Plan (including Cremation Only). The Promotional Code must be presented at the point of purchase and there is no cash alternative. Full details of our Privacy Policy are on our website.

The Promotional Code is not open to Avalon Trustee Co employees or their families or existing plan holders.

Full Promotional Code terms available on request.

Contact us

Provide your details and click 'SUBMIT MY ENQUIRY'. Avalon will contact you by either email, phone or SMS message in reply to your enquiry. Please read and accept our Privacy & Cookie Policy and Terms of Use. We promise not to share your information. Thank you.;

Why choose Avalon

Award Winning Plan Provider

We’re officially the UK's Best Funeral Plan Provider for three years running, after thousands of people voted at the Personal Finance Awards.

Peace of mind with the Avalon Promise

If you pass away before your plan is fully paid we can cover the cost with the Avalon Promise.

Rated excellent by our customers on Trustpilot

We have over 3,000 reviews on Trustpilot and are rated 'Excellent' by our customers. For over 25 years we’ve helped over 85,000 people feel reassured their funeral is planned and paid for.

Safe and secure

Your money is kept in an independent Trust.

Local Funeral Directors

We work with over 1,800 local, independent Funeral Directors – that’s more than the Co-op (1,079) or Dignity (1,200) which means you can feel reassured you and your family will have support close by.