Information for the next of kin and nominated representatives of Avalon Funeral Plan holders
If you are visiting this page because you have recently lost a loved one, please accept our sincere condolences.
When you need to put the Plan into motion, you can contact our bereavement team:
We are available 24 hours a day, 7 days a week.
You will need to confirm the plan holder’s details and ideally provide the funeral plan number.
What is included and not included in the plan?
We will be able to tell you exactly what the plan your loved one purchased includes. Avalon Funeral Plans cover the essential products and services provided by the funeral director.
We will tell you what is included in the funeral plan they bought, as well as the contributions included in the plan towards third-party costs (these are called disbursements and are paid by the funeral director on your behalf; for example, Doctor’s fees, cremation fee, Minister’s, or Officiant’s fee).
We will also tell you what is not included in the plan and what additional costs there could be.
