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Frequently Asked Questions

Here are some of the questions we get asked most often and the answers to them.

What is a funeral plan?

Quite simply, a funeral plan lets you choose the type of funeral you want and – most importantly – pay for it in advance.

This protects you and your loved ones from rising funeral costs and takes away the stress and worry of arranging your funeral at a time which is already emotional for your family.

Why do I need a funeral plan?

Arranging and paying for your Funeral in advance will help you to do the right thing by both you and your family. We’ll help you arrange all the essentials, so that your loved ones don’t have to deal with everything.

Making your arrangements today ensures that you fix your costs at today's prices and protecting your family from rising costs.

Why should I choose Avalon?

Avalon is a leading provider of Funeral Plans, established for over 25 years with over 70,000 customers all happy in the knowledge that plans for their funeral are all planned and paid for.

We are the UK's most trusted Funeral provider, but don't just take our word for it, find out what our customers say on Trust Pilot.

Will my money be secure?

Funeral Plans are our passion and our specialism, we are registered with the Funeral Planning Authority, which exists to protect your interests, so you can relax knowing that your money is held securely and managed independently.

What is a funeral plan?
Why do I need a funeral plan?
Why should I choose Avalon?
Will my money be secure?

Quite simply, a funeral plan lets you choose the type of funeral you want and – most importantly – pay for it in advance.

This protects you and your loved ones from rising funeral costs and takes away the stress and worry of arranging your funeral at a time which is already emotional for your family.

Arranging and paying for your Funeral in advance will help you to do the right thing by both you and your family. We’ll help you arrange all the essentials, so that your loved ones don’t have to deal with everything.

Making your arrangements today ensures that you fix your costs at today's prices and protecting your family from rising costs.

Tell me more...

Avalon is a leading provider of Funeral Plans, established for over 25 years with over 70,000 customers all happy in the knowledge that plans for their funeral are all planned and paid for.

We are the UK's most trusted Funeral provider, but don't just take our word for it, find out what our customers say on Trust Pilot.

Tell me more...

Funeral Plans are our passion and our specialism, we are registered with the Funeral Planning Authority, which exists to protect your interests, so you can relax knowing that your money is held securely and managed independently.

Tell me more...

Why choose Avalon

Peace of mind with the Avalon Promise

For extra peace of mind, if you pass away before your plan is fully paid, Avalon can still provide all the services outlined in your plan. We’re the only provider that works with local independent Funeral Directors to offer this security.

The UK’s most trusted funeral plan provider

We have over 1,700 reviews on Trustpilot and are rated 'Excellent' by our customers. For over 25 years we’ve helped over 70,000 people feel reassured their funeral is planned and paid for.

Safe and secure

Your money is kept in an independent Trust and we are regulated by the Funeral Planning Authority.

Local Funeral Directors

We work with over 1,800 local, independent Funeral Directors – that’s more than the Co-op (1,079) or Dignity (1,200) which means you can feel reassured you and your family will have support close by.

Contact us

Provide your details and click 'SUBMIT MY ENQUIRY'. Avalon will contact you by either email, phone or SMS message in reply to your enquiry. Please read and accept our Privacy & Cookie Policy and Terms of Use. We promise not to share your information. Thank you.;